introduction
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services. We are committed to protecting your privacy and ensuring the security of your personal data.
Privacy Policy
Effective Date: 05 May 2025
Effective Date: 05 May 2025
Export International (“we”, “our”, or “us”) is committed to protecting the privacy and security of the personal data of users (“you”) who access our website or use our services, including the AI Shipping Report tool. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with applicable international data protection regulations, including the General Data Protection Regulation (GDPR), where applicable.
1. Information We Collect
We collect and process the following categories of personal information:
2. Purpose of Processing Your Data
We process your personal data for the following purposes:
3. Legal Basis for Processing
Our legal grounds for collecting and processing your personal data include:
4. Data Retention
We retain your personal data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements.
5. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. We may share your data with third parties only in the following situations:
6. Your Rights
Depending on your jurisdiction, you may have the following rights:
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal data, including:
8. Cookies and Tracking Technologies
We use cookies and similar technologies to collect technical and usage data. These include:
9. International Data Transfers
Our servers and service providers may be located in different countries, including outside the European Economic Area (EEA). We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data when transferred internationally.
10. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. The most recent version will always be available at https://export.international/privacy_policy.
We encourage you to review this policy periodically to stay informed.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact:
Export International
Email: hello@export.international
Website: https://www.export.international
1. Information We Collect
We collect and process the following categories of personal information:
- Identification Data: Full name, email address, company name (if provided)
- Communication Data: Any messages or inputs submitted through our contact or order forms
- Shipping Request Details: Cargo type, origin, destination, container size, and any other data you provide in the request
- Technical Data: IP address, browser type and version, time zone setting, device type, operating system and platform
- Usage Data: Information about how you interact with our website, including page views, session duration, and referral source
- Cookies and Tracking Data: Collected via cookies and similar technologies (see Section 8)
2. Purpose of Processing Your Data
We process your personal data for the following purposes:
- To receive, process, and respond to your shipping requests
- To generate and deliver AI-generated shipping reports
- To send confirmation emails and other necessary communications
- To improve the performance and user experience of our website and tools
- To protect our systems from fraud, abuse, or unauthorized access
- To comply with our legal and regulatory obligations
3. Legal Basis for Processing
Our legal grounds for collecting and processing your personal data include:
- Consent: By submitting a form, you consent to the use of your personal data as outlined in this policy.
- Legitimate Interest: For analytics, fraud prevention, and service improvement.
- Legal Obligation: When processing is required to comply with applicable laws or legal processes.
4. Data Retention
We retain your personal data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements.
- Request data and shipping history are stored for 12 months unless otherwise requested
- Contact and communication data may be retained for up to 3 years for audit and legal traceability
5. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. We may share your data with third parties only in the following situations:
- With service providers and subcontractors (such as email and hosting platforms) who help us deliver our services — under strict confidentiality agreements
- If legally required by court order, subpoena, or regulatory request
- To protect our rights, users, and systems against fraud or abuse
6. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Right to access your personal data
- Right to rectification if your data is incorrect or incomplete
- Right to erasure (“right to be forgotten”)
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent at any time
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal data, including:
- Secure HTTPS protocol
- Access controls and authentication
- Regular security audits
- Encryption of data at rest and in transit where applicable
8. Cookies and Tracking Technologies
We use cookies and similar technologies to collect technical and usage data. These include:
- Essential cookies: Necessary for website functionality
- Analytics cookies: For understanding website performance and user behavior (e.g., via Google Analytics)
- Preference cookies: To remember user settings such as selected language
9. International Data Transfers
Our servers and service providers may be located in different countries, including outside the European Economic Area (EEA). We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data when transferred internationally.
10. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. The most recent version will always be available at https://export.international/privacy_policy.
We encourage you to review this policy periodically to stay informed.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact:
Export International
Email: hello@export.international
Website: https://www.export.international
last updated date
This Privacy Policy was last updated on 05 May 2025
TERMS & CONDITIONS
These Terms and Conditions ("Terms") govern your use of this website and the purchase of digital products provided by Export International Pty Ltd, an Australian registered company (ABN: [insert if applicable]), referred to as "we", "our", or "us".
By accessing this website or purchasing any product from us, you agree to be bound by these Terms.
1. DIGITAL PRODUCTS
We offer access to digital trade reports, research documents, and analytical content delivered in electronic form (PDF or other formats). All reports are non-physical goods and are delivered digitally via email or secure download link after successful payment.
2. ELIGIBILITY
By placing an order, you confirm that you are legally capable of entering into binding contracts and that you are purchasing our digital content for legitimate and lawful purposes only.
3. PAYMENT
All payments are processed through third-party providers such as Stripe or PayPal. We do not store or process your credit card information directly. Prices are listed in United States dollars (USD) and may be subject to currency conversion by your bank or payment provider. Export International Pty Ltd does not apply or control conversion fees.
4. DELIVERY
Upon successful payment, the purchased report will be delivered to the email address provided during checkout, or made available via a secure link. Delivery is considered complete when the digital product is sent.
5. NO RETURNS / NO REFUNDS
Due to the nature of digital goods, all sales are final. No refunds, exchanges or cancellations are accepted once the report has been delivered. If you did not receive your file or encountered a technical issue, please contact hello@export.international within 7 days.
6. INTELLECTUAL PROPERTY
All digital reports are the intellectual property of Export International Pty Ltd. You are granted a non-exclusive, non-transferable license for personal or internal business use only. Redistribution, resale, public sharing or commercial exploitation of the reports is strictly prohibited.
7. DISCLAIMER
All content is provided for informational purposes only and does not constitute legal, investment, or financial advice. We make no guarantees regarding outcomes based on the content of the reports.
8. LIMITATION OF LIABILITY
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use the digital product, including but not limited to loss of business, income, or profits.
9. GOVERNING LAW
These Terms are governed by the laws of Queensland, Australia. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Queensland.
10. CONTACT
For any questions regarding these Terms, please contact us at:
hello@export.international
cookies
Cookies are small text files that websites store on your computer or mobile device when you visit them. They help us remember your preferences, track your activity on our site, and improve your overall experience. We use cookies to personalize your browsing experience, analyze website traffic, and provide you with relevant advertising.
We use both 'session' cookies, which expire when you close your browser, and 'persistent' cookies, which remain on your device for a longer period.
You can control your cookie preferences through your browser settings.
We use cookies provided by trusted third-party services such as Google Analytics. These cookies help us understand how users interact with the website and allow us to improve performance. These cookies do not collect personal information and are used only in aggregated form.
By continuing to use our website, you consent to our use of cookies in accordance with this Cookie Policy. You can withdraw your consent at any time by adjusting your browser settings.
contact information
If you have any questions about our privacy policy, please contact us via email or phone. We are committed to protecting your privacy.
hello@export.international
Unit 10, 475 Scottsdale Drive, Varsity Lakes, QLD, 4227
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